USA and Canada
In USA, Canada and North America, 24 hour/7 day emergency information for our products are provided by the CHEMTREC® Emergency Call Center cased in the USA.
| Country information | Emergency telephone number |
|---|---|
| USA, Canada, Puerto Rico, Virgin Islands | +1 800 424 9300 |
| In case of difficulties, or for ships at sea | +1 703 527 3887 |
EMEA, ASPAC, and South America
In Europe, Middle East, Africa, Asia Pacific and South America 24 hour/7 day emergency response for our products is provided by the NCEC CARECHEM 24 global network.
| Country Information | Emergency telephone number | Location |
|---|---|---|
| Europe (all countries, all languages) | +44 (0) 1235 239 670 | London, UK |
| Middle East, Africa (Arabic, French, English, Portuguese, Farsi) | +44 (0) 1235 239 671 | London, UK |
| Asia Pacific (all countries except China) | +65 3158 1074 | Singapore |
| China | 400 120 6011 | Beijing, China |
| Brazil | +55 11 3197 5891 | Brazil |
| Mexico | +52 555 004 8763 | Mexico |
Local ASPAC Contact Numbers
Please find below local contact numbers for specific language support in the Asia Pacific region.
| Country Information | Languages supported | Emergency telephone number | Location |
|---|---|---|---|
| Australia | English | +61 2 8014 4558 | Australia |
| Bangladesh | Bengali, English | +65 3158 1200 | Singapore |
| China | Mandarin, English | 400 120 6011 | Beijing, China |
| India | Hindi, English | +65 3158 1198 | Singapore |
| India (local toll free number) | Hindi, English | 000800 100 7479 | India |
| Indonesia (local toll free number) | Bahasa Indonesian, English | 00780 3011 0293 | Indonesia |
| Japan | Japanese, English | +81 3 4578 9341 | Japan |
| Korea | Korean, English | +65 3158 1285 | Singapore |
| Malaysia | Bahasa Malaysian, English | +60 3 6207 4347 | Malaysia |
| New Zealand | English | +64 9929 1483 | New Zealand |
| Pakistan | Urdu, English | +65 3158 1329 | Singapore |
| Philippines | Tagalog, English | +63 2 8231 2149 | Singapore |
| Sri Lanka | Sinhalese, English | +65 3158 1195 | Singapore |
| Thailand (local toll free number) | Thai, English | 001800 1 2066 6751 | Thailand |
| Vietnam | Vietnamese, English | +65 3158 1255 | Singapore |